Director/Head of Operations

Being the holder of the Master Licence, Alan has developed a sound understanding of the policies and procedures within our client’s environment whilst also understanding key personnel and their requirements. Extensive experience and understanding comes from Alan’s personalised hands-on approach and his attention to detail is a major asset to the company.

Responsibilities:

• Development and implementation of SOPs.
• Transition planning for new client requirements.
• Responsible for the role out of ongoing workshops in harassment, ethics, reporting and communication strategies, customer service, trades practices, environment health and safety, code of ethics and recruitment measures etc.
• Responsible for rostering and allocating security officers to sites and
• Development and ongoing management of HR training- new recruits and management team.
• Responsible for Operations position recruitment- development and roll out of operations profile, interview process including behavioural based questioning, induction training and performance management tools.
• Position description development.
• Responsible for the recruitment and training of all new employees
• Ability to strategically plan out security needs and assessments for major events